Photo Frequently Asked Questions
Here is a list of our most commonly
asked questions. Click on the question that may serve your needs. If,
however, you do not find a question or answer which suits you, please
feel free to contact us with your specific question. You may send an e-mail
to Contact Us.
Additionally, you may fax your
question to us at 1-800-308-7058,
or call us toll-free at 1-866-566-7586.
Who takes the pictures for the greeting cards?
A: The collection
consists of selected images compiled by our photographer, John Dominé,
who has chosen images he has shot over the past several years.
Why did you choose PayPal for online payment?
A: We have chosen
PayPal for our online transactions due to their excellent reputation for
providing a secure way to purchase items on the Web. If, however, you
are not comfortable ordering via PayPal (for whatever reason), you may
complete our downloadable PDF and submit it online or print it out and
send it along with your payment (cashier's check, credit card or money
If I choose not to sign up with PayPal, can I still place an order?
A: Although we are
confident in PayPal's ability to provide secure online receipt of payments
over the internet, we understand that you may not wish to sign up with
the free service. We have made it easy to order by other methods as well.
You may complete the Adobe Acrobat (.pdf) document and submit it on-line
with your credit card information, or you may print it out and send it
to us by mail, along with a cashier's check, a money order or your credit
card information. If you have any trouble with this process, please do
not hesitate to give us a call.(Back
How long will it take for me to receive my order?
A: Since all of
our cards are hand-made and assembled at your request, orders will generally
be processed within 2-3 days. Shipping will take an additional 7-10 days.
In all, your order should be received within 2 weeks. (Back
Can I find out the status of my order?
Upon receipt of your order and payment, you will receive a notification
by e-mail to verify that your order has been submitted and received by
Dream Photo. If you do not receive your order within 10 days, please contact
us at email@example.com.
Is there a price break if I buy a gift box?
All of our individual cards are reasonably priced at $3.50 each. You do,
however, receive a reduced price for purchasing a gift box. Each gift
box includes 10 cards, selected by the photographer, and is sold for $30.00.
That's a $5.00 savings! Additionally, you will receive a bonus card from
our Unreleased Collection, as selected by the photographer. In all, you'll
receive 11 cards for $30.00. (Back to top)
How can I get in contact with Dream Photo regarding an order?
There are many ways to contact us at Dream Photo. You may send an e-mail
You may also reach us by telephone at 1-866-566-7586,or
by fax at
(Back to top)